Privacy Policy Jakpot168 –
Your Information Is Safe With Us

Jakpot168 collects various types of information for different purposes in order to provide and improve our services to you. In general, the data we collect falls into two main categories:

Information You Provide Directly:

• Full name, date of birth, and identification card number (for the KYC process).
• Email address, phone number and residential address.
• Bank account or digital wallet details used for deposits and withdrawals.
• Account username and password (passwords are stored in encrypted form).
• Information you provide when contacting our customer support team.

Information Collected Automatically:

• IP address, device type, operating system and browser type.
• Game session data, including games played, session duration and betting history.
• Cookie and similar tracking technology data to enhance the user experience.
• General location data based on your IP address.

The personal data we collect is used solely for purposes related to delivering Jakpot168 services. Below is a detailed breakdown of how your data is used:

We will not use your data for any purpose beyond those stated above without first obtaining your consent. If there are changes to how we use your data, you will be notified via a notice on the platform or by email.

Jakpot168 respects the confidentiality of your data and does not share your personal information with third parties except in the following circumstances:

• Payment Service Providers: Information required to process deposits and withdrawals is shared with approved payment providers such as banks and digital wallet operators. They are bound by strict confidentiality agreements.
• Game Providers: The minimum data required to enable gameplay is shared with registered and regulated gaming platform providers.
• Authorities and Regulatory Bodies: Jakpot168 will disclose your data if required by law, court order or direction from a relevant authority.
• Fraud Investigators: In cases involving fraud, money laundering or illegal activity, data may be shared with law enforcement agencies.

In all of the above situations, we only share the minimum necessary information and ensure that recipients adhere to data protection standards equivalent to our own.

Jakpot168 retains your personal data for as long as necessary to fulfil the purpose for which it was collected and to comply with applicable legal requirements.

• Active Account Data: Retained for the duration your account remains active and for a minimum period of 5 years after account closure for legal compliance purposes.
• Financial Transaction Records: Retained for 7 years in accordance with financial reporting and anti-money laundering requirements.
• Support Communication Logs: Retained for 2 years after case resolution for reference and quality control purposes.
• Cookie Data: Session cookies expire when the browser is closed; persistent cookies are stored for between 30 days and 12 months depending on their type.

Once the data retention period expires, your data will be securely deleted or anonymised so it can no longer be linked to any individual. The deletion process follows standard information security procedures.

Jakpot168 uses cookies and similar tracking technologies to enhance the user experience on our platform. Cookies are small text files stored on your device when you visit our website.

Types of cookies we use:

• Essential Cookies: Required for core platform functions such as login, session security and language preferences. These cookies cannot be disabled.
• Performance Cookies: Helping us understand how visitors interact with the platform for improvement purposes. Data is collected in aggregate and does not identify individuals.
• Functional Cookies: Saving your preferences such as display settings and game preferences for a more personalised experience.
• Marketing Cookies: Used to display relevant promotions to you. You may choose to disable these cookies without affecting the core functionality of the platform.

You can manage your cookie settings through your browser at any time. Please note that disabling certain cookies may affect the functionality of some features on our platform.

Jakpot168 implements a range of technical and organisational security measures to protect your personal data from unauthorised access, loss, misuse or accidental disclosure.

Security measures we have implemented include:

• End-to-End Data Encryption: All data communications between your browser and our servers are secured by TLS 1.3 protocol with SSL 256-bit encryption.
• Two-Factor Authentication (2FA): Members can enable 2FA for an extra layer of security during login.
• 24/7 Security Monitoring: Our systems are monitored around the clock by a cybersecurity team to detect and respond to any threats.
• Regular Penetration Testing: Our platform undergoes regular security testing by independent experts to identify and address vulnerabilities.
• Internal Access Controls: Only authorised personnel may access members' personal data, and all access is logged and audited.

While we take all reasonable precautions, no security system in the world is entirely perfect. In the event of a data breach affecting your information, we will notify you in a timely manner in accordance with applicable legal requirements.

As a jakpot168 member, you have the following rights regarding your personal data. We are committed to respecting and facilitating the exercise of these rights:

To exercise any of the above rights, please contact our customer support team via live chat in the app or on the website. We will process your request within 30 working days from the date of receipt of the completed request.

Jakpot168 is a platform intended exclusively for adults aged 18 and above. We do not knowingly collect or store any personal data from individuals under the age of 18.

If we discover that a child's personal data has been collected without valid parental or guardian consent, we will take immediate steps to delete that data and close the associated account.

If you believe we have inadvertently collected data from a child, please contact us immediately so we can take the appropriate action.

Jakpot168 reserves the right to update or modify this Privacy Policy from time to time to reflect changes in our privacy practices, legal requirements or new platform features.

When significant changes are made to this policy, we will:

• Updating the "Last Updated" date at the top of this document.
• Displaying a clear notice on the home page or within your account.
• Sending notifications by email (if you have provided an active email address).

Continued use of the jakpot168 platform after changes take effect means you accept the updated policy. We encourage you to review this page periodically.